This site uses cookies to allow us to give you a better customer experienceRead more
Choose continent:
Choose country:
Choose resort:
Should you have any questions or wish to speak to somebody on a one to one level, you can use the contact details below to reach the relevant person or team at the hotel in charge of weddings.

Name:

Email: wedding@thechateau.com.my / reservation@thechateau.com.my

Telephone: 00 60(3) 2149 1788 / 00 60 (9) 221 3888

Address:
Corporate Office & Sales Office
Lot 54, Level 8
Berjaya Times Square
No 1 Jalan Imbi
55100 Kuala Lumpur, Malaysia 

Terms & Conditions:
 

CANCELLATION POLICY
 
The Chateau Spa & Organic Wellness Resort's cancellation policies are as follows:
  • 30 Days prior to arrival : 30% of the total package charges
  • 14 Days prior to arrival : No refund will be made.
 
 
CHECK-IN AND CHECK-OUT TIME
 
Check-in time is 1400 hours and check-out time is 1200 hours. For late check out until 1800hrs, an additional charge will apply. If you are part of a grou booking, kindly provide the complete Rooming List 14 days prior to arrival for pre-registration to ensure speedy check in.
 
 
TERMS
 
  • There is a no-child policy for those under the age of 12 years.
  • All rates quoted are nett (inclusive 6% off good and services tax)
  • All rates quoted are in local currency (MYR), per room per night.
  • Please note that with room only reservations, the hotel WILL NOT be able to guarantee available spa bookings. Spa availability is reserved for spa package programmes in priority to free and easy hotel bookings.
 
Upon confirmation of reservation, the resort requires a credit card number for verification and authorisation. A 50% deposit will need to be paid within 7 days after confirmation in order to secure room reservations. The balance of 50% will be paid 14 days prior to check in date.
 
Kindly be advised that the information provided on this website is merely for quote purposes. As such, NO RESERVATION has been made as yet. This is only valid for a period of 1-month from the date of issue. If you wish to confirm your reservation, kindly contact the hotel's reservation department. See the contact details on this page for the relevant email address and telephone numbers.